SSHBet Privacy Policy

1. Who We Are

SSHBet ("we", "us", "the platform") operates the online sports betting and casino platform available at sshbet.vip, including the SSHBet mobile application. This Privacy Policy applies to all users of the SSHBet website and app, covering all services including sports betting, live casino, Bingo, Fish Games, Slots and any promotional activity conducted through the platform.

This policy explains in straightforward terms how personal data is collected when you use SSHBet, what we do with it, and what controls you have over your own information. If you have a question that is not answered here, you can reach our support team through the live chat or the email address listed in the footer of this page.

2. What Data We Collect

SSHBet collects only the data that is necessary to provide, secure and improve the platform. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly required for identity verification.

3. How We Collect Your Data

SSHBet collects your personal data through several channels depending on how you interact with the platform:

• Direct input: Information you provide when registering, updating your profile, depositing funds, requesting withdrawals or contacting support.
• Automated collection: Technical data such as IP address, device identifiers, browser information and session data collected automatically each time you visit sshbet.vip or use the SSHBet app.
• Payment processors: Transaction confirmation data shared with us by JazzCash, Easypaisa, Raast and other supported payment providers when you make a deposit or request a withdrawal.
• Identity verification providers: Where we use third-party document verification services to confirm your identity, those providers share the result of the check with SSHBet.
• Cookies and tracking technologies: Session cookies and analytical tools that track how the platform is used. See the Cookies section below for full details.

4. Why We Use Your Data

SSHBet uses the personal data it collects for specific, legitimate purposes. We do not use your data for purposes beyond those listed here without notifying you and, where required, obtaining your consent.

• Account management: To create, maintain and secure your SSHBet account, verify your identity and manage your preferences.
• Payment processing: To process PKR deposits and withdrawals through your chosen payment method and to maintain accurate transaction records.
• Platform delivery: To make sports betting, live casino, Bingo, Fish Games and all other SSHBet services available to you.
• Fraud and security: To detect, investigate and prevent fraudulent activity, money laundering, unauthorised account access and other security threats.
• Customer support: To respond to your queries, resolve account issues and improve the quality of our support service.
• Responsible gaming: To monitor account activity for signs of problematic gambling behaviour and to apply account restrictions where requested or where required under our responsible gaming commitments.
• Platform improvement: To analyse how the platform is used in aggregate so we can fix issues, improve navigation and develop new features.
• Promotions and communications: To inform you about bonuses, promotions and platform updates where you have opted in to receive such communications.

5. Data Sharing

SSHBet does not sell, rent or trade your personal data. We share your data only in the following limited circumstances and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card networks receive the minimum data required to process your transactions securely in PKR.
• Identity verification providers: Third- party KYC and document verification services that confirm your identity when you register or request a large withdrawal. These providers are contractually prohibited from using your data for any other purpose.
• Fraud prevention services: Anti-fraud and anti-money-laundering tools that help SSHBet detect irregular account activity. Data shared is limited to transaction patterns and device identifiers.
• Technology infrastructure: Cloud hosting and platform infrastructure providers that store and process data on SSHBet's behalf under strict data processing agreements.
• Legal obligations: Where SSHBet is required by a valid legal process, court order or other lawful authority to disclose user data, we will comply to the extent required and will notify affected users where we are legally permitted to do so.

All third parties with whom SSHBet shares data are bound by confidentiality obligations and are not permitted to use your data for their own commercial purposes.

6. Payment Data

Given that SSHBet processes financial transactions in PKR, we handle payment-related data with a higher level of care. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or bank transfer, the following applies:

• SSHBet does not store full payment account numbers, full card numbers or mobile wallet PINs on our servers.
• Deposits and withdrawals are routed through encrypted payment gateways. SSHBet receives only a transaction reference and confirmation status from the payment provider.
• Your payment method details are linked to your account solely to ensure withdrawals are returned to the correct source and to comply with anti-money-laundering requirements.
• SSHBet will never ask you to share your JazzCash PIN, Easypaisa passcode, bank account password or any payment credential through chat, email or any other channel.

7. Cookies & Tracking

SSHBet uses cookies and similar technologies on the website and app. A cookie is a small text file placed on your device that helps the platform function correctly and helps us understand how it is being used.

The types of cookies SSHBet uses are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens and cookies that remember your language or display preferences. The platform cannot work without these.
• Analytical cookies: Used to collect anonymised data about how visitors use the platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This helps us improve the product.
• Functional cookies: Remember choices you make — such as odds format preferences or your preferred sports view — so you do not have to reset them each visit.

SSHBet does not use third-party advertising cookies or cross-site tracking technologies. We do not share cookie data with advertising networks.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will affect the functionality of the SSHBet platform and you may not be able to log in or place bets.

8. Data Retention

SSHBet retains your personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable legal or operational obligations. General retention guidelines:

• Active accounts: Personal data is retained for the full duration of your account being active on the platform.
• Closed accounts: Following account closure, core identity and transaction records are retained for a period necessary to meet anti-money-laundering and fraud-prevention obligations.
• Support communications: Chat transcripts and email correspondence are retained for a limited period to allow resolution of follow-up queries and to improve support quality.
• Technical and analytical data: Anonymised or aggregated data that cannot be linked back to an individual may be retained indefinitely for platform improvement purposes.

When personal data is no longer required and no legal obligation exists to retain it, SSHBet will securely delete or anonymise it.

9. Your Rights

You have meaningful rights over your personal data. SSHBet is committed to honouring these rights in a timely manner. Your rights include:

• Right of access: You can request a copy of the personal data SSHBet holds about you at any time.
• Right to correction: If any data we hold is inaccurate or out of date, you can request that it be corrected. You can update basic profile information directly within your account settings.
• Right to deletion: You can request deletion of your personal data. Where deletion is not possible due to legal retention obligations, we will inform you of the reason and the data that must be retained.
• Right to restrict processing: In certain circumstances you can request that we limit how we use your data while a query or dispute is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact SSHBet support through the live chat on the platform or via the support email shown in the footer. We will aim to respond to all data rights requests within a reasonable timeframe. In some cases we may need to verify your identity before processing a request.

10. Children & Minors

SSHBet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or attempt to use the SSHBet platform in any capacity.

If SSHBet becomes aware that an account belongs to a person under the age of 18, the account will be suspended immediately, any funds will be returned through the original payment method where possible, and the associated personal data will be deleted from our systems.

If you are a parent or guardian and believe your child has registered on SSHBet without your knowledge, please contact our support team immediately so that we can investigate and act accordingly.

11. Security Measures

SSHBet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure:

• All data transmitted between your device and SSHBet servers is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Account access is protected by password hashing and optional two-factor authentication (2FA), which we strongly recommend enabling.
• Internal access to user data is restricted on a need-to-know basis. SSHBet staff cannot access your account without a legitimate operational reason, and all internal access is logged.
• Payment transactions are processed through PCI-compliant payment gateways. SSHBet does not handle raw card data directly.
• We conduct regular security assessments and keep our platform software updated to address known vulnerabilities.

While we take every reasonable measure to protect your data, no system is completely immune to risk. In the unlikely event of a data breach that affects your rights or freedoms, SSHBet will notify affected users and take immediate remedial action.

12. Changes to This Policy

SSHBet may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable laws, or improvements to our data practices. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered users through the platform or by email.

We encourage you to review this Privacy Policy periodically. Continued use of the SSHBet platform after a revised policy has been published means you accept the updated terms. If you disagree with changes to this policy, you may request account closure by contacting support.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how SSHBet handles your personal information, please get in touch with our support team. You can reach us through:

• Live chat: Available directly within the SSHBet platform during support hours — the fastest way to get a response.
• Email: Our support address is shown in the footer of this page. Please include your registered username and a clear description of your query so we can handle it efficiently.

For questions specifically related to responsible gaming, self-exclusion or deposit limits, please visit the Responsible Gaming page for dedicated guidance.

For general platform questions, our FAQ page covers the most common topics around accounts, deposits, withdrawals, bonuses and sports betting rules.